See and pay your bill
Your current invoice, what is due and when — and pay it from your phone at any hour, any day, including weekends.
Customer portal
Your account, in the palm of your hand.
The IslandNet customer portal is the IslandNet app. Sign in for your bill, payments, statements, support tickets, network status and usage.
Sign in
The portal runs right in your browser — nothing to download. Add it to your home screen and it opens like any other app on your phone.
Add it to your home screen
iPhone: open the portal, tap the Share button in Safari, then choose Add to Home Screen.
Android: open the portal, tap your browser menu, then choose Install app.
Everything you need to manage your service.
See your current invoice, what is due and when it is due.
Pay your bill and download a statement you can use as proof of address.
Submit a support ticket and follow it through to resolution.
Check whether your service is online and see maintenance notices.
Track your monthly usage and move to a faster plan when you need to.
The IslandNet app
Your whole account, on your phone.
Every IslandNet home customer gets the app. Add it to your home screen and it opens like any other app — bill, payments, tickets, network status, usage and upgrades in one place.
9:41
IslandNet
Bills & payments
Current invoice
EC$ 213.00
Due 5 October · INV-2026-0912
Pay now
Statements
September 2026 PDF
August 2026 PDF
July 2026 PDF
Use any statement as proof of address.
9:41
IslandNet
Support tickets
TS-4127 · Slow speed at night
OpenTechnician assigned. Visit scheduled Saturday 9:00am.
TS-4090 · Wi-Fi reach upstairs
ResolvedExtender installed and tested. Thank you.
+ New support ticket
9:41
IslandNet
Network & usage
Your service is online
Checked a moment ago
Notices
Planned maintenance
Cotton Ground · Tue 1:00am–3:00am. Brief interruption possible.
This month
412 GB used · 60 Mbps symmetrical
9:41
IslandNet
Speed & equipment
Your package
Island Current · 60 Mbps
EC$ 213.00 monthly · symmetrical
Move up a speed
Island Surge · 100 Mbps+ EC$ 72.00
Island Tide · 150 Mbps+ EC$ 137.00
Equipment
Mesh Wi-Fi extender
EC$ 260.00 · collect or delivered
Order in the app
Example screens from the IslandNet customer app.
Download a statement
Every month's statement is there to download as a PDF, ready to use as proof of address.
Open a support ticket
Report a problem, add a photo, and follow every reply until it is resolved — no waiting on hold.
Check your connection
See whether your service is online, and run a quick speed check when something feels slow.
Interruption and maintenance alerts
We tell you before planned work starts and when service is restored, so you are never guessing.
Usage and faster speeds
Track how much you use each month and move up to a faster package right from the app.